Shiptheory Support

3dcart 4

• How to Connect 3dcart with Shiptheory
• How to print shipping labels from 3dcart
• 3dcart Dispatch Date and Cutoff Time
• Commodity Data from 3dcart

Amazon 13

• How to obtain your Amazon Seller ID and MWS Authorisation Token
• Shiptheory & Amazon Seller Fulfilled Prime
• Getting started with Amazon and Shiptheory
• Why is my Amazon order showing as 'Not Available' and 'Not Ready' in Shiptheory?
• When does Shiptheory receive my Amazon orders?

See all 13 articles

BigCommerce 9

• Connecting BigCommerce and Shiptheory
• Specifying the number of boxes for a BigCommerce Order or Shipment
• Processing Orders and Shipments from BigCommerce
• BigCommerce Prefix Explained
• BigCommerce App Settings

See all 9 articles

Bluepark 10

• Connecting Bluepark and Shiptheory
• Multiple Shipments on Bluepark
• How to Specify Number of Boxes for a Shipment in Bluepark
• How to Include Discounts in Shipment Values
• Processing Shipments from Bluepark

See all 10 articles

Brightpearl 32

• Updating the Shipping Method in Brightpearl from Shiptheory
• How to Bulk Process Orders in Brightpearl for Shiptheory
• How to integrate with Brightpearl
• Embedding Shipping Labels in Brightpearl
• Set as Packed

See all 32 articles

ChannelGrabber 5

• ChannelGrabber API Limit
• This Shipment is Not Ready for Processing
• ChannelGrabber Order Download Delay
• First Name and Last Name Display Wrong
• End of Shipping Support for ChannelGrabber

Cin7 3

• Enable Weights in Cin7
• How to Connect Cin7
• How to use Cin7 with Shiptheory.

Dear Systems 3

• Getting Started With Dear Systems
• DEAR Systems: Failed To Connect to Shiptheory
• Where does the Shipping Method come from within DEAR?

eBay 6

• How to integrate with eBay
• When does Shiptheory receive my eBay orders?
• How to use eBay Shipping Methods with Shiptheory
• eBay Rejecting APC Tracking Numbers: Could not upload tracking information for Order
• Does Shiptheory support eBay's Virtual Tracking Number?

See all 6 articles

Etsy 4

• Connecting your Etsy Shop with Shiptheory
• Etsy Advanced Settings
• When does Shiptheory receive my Etsy orders?
• IOSS Number from Etsy

Exact 3

• Deliveries from Exact are not being pulled into Shiptheory
• How to integrate with Exact
• How do I find out what the target company id is (aka division id)

Khaos Control Cloud 1

• How to Integrate Khaos Control with Shiptheory.

Magento 38

• How to integrate with Magento
• Magento Shipping Prices and Quotes
• Unable To Connect To Magento
• Why Are Magento Orders Not Ready?
• Configuring Magento Order Statuses

See all 38 articles

Magento 2 20

• Installing Shiptheory on Magento 2
• Why Are My Magento 2 Orders Not Coming Through?
• Migrating From Magento 2 Beta to Magento 2
• How to integrate with Magento 2
• Magento 2 Commodity Data

See all 20 articles

Not On The High Street 2

• How to integrate with Not On The High Street
• When does Shiptheory receive my Not On The High Street orders?

OnBuy 7

• How to Connect OnBuy to Shiptheory
• How to Print Shipping Labels from OnBuy
• OnBuy API Limits
• Tracking Numbers in OnBuy
• OnBuy Product Weight, Value and Commodity Data

See all 7 articles

Seller Dynamics 2

• How To Integrate with Seller Dynamics
• How to print shipping labels from Seller Dynamics

Shopify 23

• FAQ
• How to integrate with Shopify
• How do I fulfil Shopify orders into Shipments?
• Mapping Shipping Methods from Shopify
• Multiple Boxes From Shopify

See all 23 articles

Squarespace 2

• Getting Started with Squarespace and Shiptheory
• When does Shiptheory receive my Squarespace orders?

TradeGecko 13

• Getting Started with TradeGecko and Shiptheory
• Shipping your Orders with TradeGecko and Shiptheory.
• TradeGecko order weight is incorrect or appears as 0 in Shiptheory
• How to integrate with Tradegecko
• Specifying multiple shipping boxes or parcels in TradeGecko

See all 13 articles

Unleashed 14

• When Does Shiptheory Receive my Unleashed Orders?
• How to integrate with Unleashed
• Ignore Previously Completed Orders
• Multiple Boxes From Unleashed
• Why Unleashed Orders come in without Value

See all 14 articles

VisualSoft 5

• Not All Orders Downloading from VisualSoft
• Email Notifications from VisualSoft
• Stop Visualsoft Sending Automatic Dispatch Email
• Tracking Number not showing in Visualsoft
• How to integrate with VisualSoft

Wix 3

• How to Connect Wix with Shiptheory
• How to print Shipping Labels from Wix
• Why is the shipping address blank on orders downloaded from Wix?

WooCommerce 22

• WooCommerce advanced settings in Shiptheory
• How to Disconnect WooCommece
• WooCommerce Requirements / Common Troubleshooting
• How to check WooCommerce Version
• How to enable WooCommerce REST API

See all 22 articles

Xero 10

• Failed to get Xero OrganisationID
• Xero API Limit
• How to Connect Xero and Shiptheory
• When do Invoices Download from Xero to Shiptheory?
• How to use Product Fields with Xero and Shiptheory

See all 10 articles

Zoey 4

• How to integrate with Zoey
• Testing your first shipments from Zoey to Shiptheory
• Zoey's advanced options in Shiptheory
• How to Reset Your Zoey Configuration