With Shiptheory, it's possible to use RF-Smart within NetSuite to simplify your order process!


To begin, you'll want to head into your NetSuite advanced settings within Shiptheory and copy the following URL:



From there, you'll want to provide that to RF-Smart and you can get started!


With Shiptheory's integration to RF-Smart, there are two different workflows that can be supported depending on your warehouse;

Packed Boxes Support:


If you use RF-Smart's "PackStation" functionality within NetSuite, Shiptheory can receive the boxes that you create via this method and use them in your shipments in Shiptheory. This functionality is primarily for those who use a PC for packing in the warehouse.




Within NetSuite, you will assign products, weights and dimensions to packages:



After packing, the order will then be sent to Shiptheory, with the weights, products and dimensions per package assigned in Shiptheory, just as you had set them up within NetSuite.


For some more information, please see the full guide here.


Mobile Packing Support


If you use RF-SMART’s Mobile Packing functionality within NetSuite, Shiptheory can receive the package data created via this workflow and apply it directly to your shipments in Shiptheory. This functionality is designed for warehouse teams using mobile devices (such as handheld scanners) to pack orders on the go.  To get started, you'll need to set your Shiptheory SuiteApp trigger status setting to disabled.


Using RF-SMART Mobile, you will assign products, weights, and dimensions to packages directly on the mobile device as part of your fulfilment process.

After packing is completed and confirmed, the order will be automatically sent to Shiptheory. Shiptheory will receive the full package breakdown, products, weights, and dimensions per package, just as configured in NetSuite during the mobile packing process.


This will allow you to use all of the Shiptheory-Netsuite functionality, including packed boxes, but via a handheld device with RF-Smart!


If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.