VisualSoft

Not All Orders Downloading from VisualSoft
Shiptheory downloads Orders from VisualSoft using the GetNewOrders functionality of the VisualSoft API every minute. Orders that are downloaded into Shipthe...
Fri, 2 Dec, 2022 at 10:56 AM
Email Notifications from VisualSoft
Shiptheory updates orders in VisualSoft, adding, where available, the tracking number, tracking link, shipping label and carrier name used to ship the order...
Wed, 29 Aug, 2018 at 11:11 AM
Stop Visualsoft Sending Automatic Dispatch Email
When an order is completed in Visualsoft, they will send an email to the customer detailing their order has been dispatched. The email is produced befor...
Tue, 6 Oct, 2020 at 3:31 PM
Tracking Number not showing in Visualsoft
Once an order has been processed by Shiptheory and set to 'Complete', it will send the tracking number back to Visualsoft. If you use the 'S...
Tue, 6 Oct, 2020 at 3:30 PM
How to integrate with VisualSoft
Overview VisualSoft is an ecommerce platform that integrates easily with Shiptheory. Orders that are created in VisualSoft are brought through to Shipth...
Tue, 17 Nov, 2020 at 9:03 AM
Visualsoft: Authenticate details are not working
When using Visualsoft an error may occur in which you are unable to authenticate using your login credentials despite entering the correct details. O...
Fri, 18 Mar, 2022 at 3:50 PM
Why is my carrier name not appearing in Visualsoft?
In order for us to populate your Visualsoft store with a courier name upon a successful booking within Shiptheory, we have provided Visualsoft with a list...
Fri, 1 Jul, 2022 at 9:48 AM