By default, the senders address, or from address, on shipments is taken from your default Shipping Location. Alternatively, Shiptheory can set the from address to the address of the location in Brightpearl that the order was fulfilled from.

To setup Shiptheory to use the Katana location address, you just need to switch the below setting to YES

Company Name, Email, Telephone, First Name and Last Name Fields

Because Brightpearl does not have fields available on the warehouse for company name, telephone, email, first name and last name, Shiptheory will take these fields from your default Shipping Location.

Sending the Warehouse Address to Carriers

When multiple warehouses are enabled, Shiptheory may send the warehouse address directly to carriers when booking shipments and manifesting. You should check how this behaviour affects your carrier account as some carriers will charge differently for collecting from multiple or unknown addresses. For more information and a comprehensive list of which carriers Shiptheory sends the warehouse address to, see our Shipping from Multiple Addresses Guide.