Connecting your BigCommerce store with Shiptheory is quick and easy. Before you start, ensure you are logged into your BigCommerce store Admin panel



From the left-hand menu, select Apps > Marketplace and search for Shiptheory to find the Shiptheory app:


Select the Shiptheory app and click Install:


The install confirmation page lists the permissions Shiptheory requires to be able to book your order shipments. Click Confirm to continue:


If you need to log in to your Shiptheory account or are new to Shiptheory, please enter your email and password to continue:


To activate the connection between BigCommerce and Shiptheory, you will need to select on which BigCommerce Order status Shiptheory should receive orders. Select an order status and click the Activate button.


You can read more about how the connection between BigCommerce and Shiptheory works here


All going well, you will see the confirmation below and your accounts are connected and you're ready to start shipping!





To further customise your app settings, select Shiptheory from under your BigCommerce App menu:



For more information on BigCommerce's settings, please read this guide: BigCommerce App Settings



Other relevant guides

Processing Orders and Shipments from BigCommerce

Shipping Rules Explained

Auto Printing

Specifying the number of Boxes in BigCommerce & Shiptheory