TradeGecko

Getting Started with TradeGecko and Shiptheory
Getting setup with TradeGecko is extremely simple and only takes a few clicks to setup.  First of all you'll want to make sure TradeGecko is enable...
Tue, 6 Oct, 2020 at 4:10 PM
Shipping your Orders with TradeGecko and Shiptheory.
The following document describes the workflow you can follow to ship your TradeGecko orders with Shiptheory. 1. Check Your TradeGecko Connection Bef...
Tue, 6 Oct, 2020 at 4:10 PM
TradeGecko order weight is incorrect or appears as 0 in Shiptheory
If you're finding that your TradeGecko orders are importing into Shiptheory with a weight less than it should be or with a weight of 0kg, please ensure...
Tue, 6 Oct, 2020 at 3:37 PM
How to integrate with Tradegecko
Set Up The first step in setting up TradeGecko is to enable it from the channels page here. From this page, you'll want to scroll down and choose t...
Tue, 6 Oct, 2020 at 3:37 PM
Specifying multiple shipping boxes or parcels in TradeGecko
It is possible to specify the number of boxes or parcels for your TradeGecko shipments. This can be done by following the steps below. * Open your Orde...
Wed, 10 Apr, 2019 at 10:25 AM
Shipping From Multiple Locations in TradeGecko
Shiptheory will use as the Sender's Address on TradeGecko orders, either the "location" address on the shipment in TradeGecko, as shown on t...
Wed, 10 Apr, 2019 at 3:36 PM
Why are TradeGecko Shipments Not Ready?
If have shipments in Shiptheory from TradeGecko as "Not Ready", with the following message on the shipment activity notes: This shipment is no...
Wed, 10 Apr, 2019 at 3:21 PM
Missing Customer Details from TradeGecko
When an order comes into Shiptheory from TradeGecko, we take the customer information straight from the customer's contact within your TradeGecko accou...
Tue, 6 Oct, 2020 at 3:36 PM
Partial Shipping of Orders in TradeGecko
When booking in an order from your TradeGecko with Shipthoery, you are able to partially ship the order. This means that one order in your TradeGecko can be...
Tue, 6 Oct, 2020 at 3:36 PM
Sending Commodity Information from TradeGecko
When shipping internationally, you may need to include commodity information about the products that will be in the Shipment. Shiptheory is able to receive ...
Tue, 6 Oct, 2020 at 3:34 PM