TikTok
To connect TikTok to Shiptheory It is recommended you start the integration from our end by following the steps below. But you should be able to find Sh...
Wed, 13 Dec, 2023 at 1:06 PM
In order to start using Shiptheory, you will need to setup the Shipping Options to Shipped by Seller (non-platform shippping). First goto the Seller Cen...
Fri, 14 Jun, 2024 at 4:13 PM
TikTok has a list of approved shipping providers and only supports tracking numbers for providers on that list. Shiptheory is not able to upload a shipment ...
Wed, 14 Aug, 2024 at 3:50 PM
TikTok require a 1 hour hold on all orders, this is to allow time for your customers to edit or cancel their order. Thereafter we will receive the order in ...
Fri, 14 Jun, 2024 at 4:10 PM
If you are experiencing an issue that results with asterisks replacing customer information, such as this: Please follow this guide, which should f...
Thu, 15 Aug, 2024 at 9:44 AM
If you receive the message "Shipment booked OK but we can not update tracking number to Royal Mail in TikTok. Tracking number mismatch provider". ...
Mon, 20 Jan, 2025 at 10:03 AM
If you're unable to change the TikTok Shop Market location to reflect your country (e.g., United States), it may be because the Continue button was pres...
Wed, 2 Apr, 2025 at 4:20 PM