Xero
When attempting to process shipments or view your Xero settings screen in Shiptheory, the error: Failed to get Xero OrganisationID: The access token has...
Wed, 20 Nov, 2019 at 10:23 AM
Xero limit API usage per Xero account based on the following number of API calls... Concurrent Limit: 5 calls in progress at one time Minute Limit: 60 c...
Mon, 25 Nov, 2019 at 2:53 PM
Overview Xero is accounting software that integrates with Shiptheory and it uses the concept of "invoices" rather than "orders" or &quo...
Fri, 16 Jul, 2021 at 11:27 AM
Shiptheory gets notified by Xero every time there is a new invoice or a change to an invoice in Xero *. When Shiptheory received that notification, the Invo...
Fri, 29 Nov, 2019 at 9:08 AM
With Xero invoices, product fields such as weight, commodity information and size are not supported. However, you are still able to set up Shiptheory so tha...
Fri, 29 Nov, 2019 at 8:42 AM
To reach these settings, you will first need to access the Xero advanced settings in Shiptheory. First, scroll to the bottom of your Xero settings and click...
Fri, 29 Nov, 2019 at 10:48 AM
A reason why your Xero orders can appear as "Not Ready" in Shiptheory can be due to an option in the Xero advanced settings in Shiptheory. To reac...
Fri, 29 Nov, 2019 at 11:13 AM
Shiptheory is able to pull through your specified amount of boxes from your invoice in Xero. This can be done by typing "boxes = x" (x being t...
Fri, 29 Nov, 2019 at 9:23 AM
Shiptheory is able to pull through your specified delivery instructions from your invoice in Xero. This can be done by typing "instructions = x&quo...
Fri, 29 Nov, 2019 at 11:07 AM
When disconnecting Xero from Shiptheory, you will want to do this from both your Xero and Shiptheory accounts. How you can perform both of these is detailed...
Tue, 28 Apr, 2020 at 9:09 AM