Xero

Failed to get Xero OrganisationID
When attempting to process shipments or view your Xero settings screen in Shiptheory, the error: Failed to get Xero OrganisationID: The access token has...
Wed, 20 Nov, 2019 at 10:23 AM
Xero API Limit
Xero limit API usage per Xero account based on the following number of API calls... Concurrent Limit: 5 calls in progress at one time Minute Limit: 60 c...
Mon, 25 Nov, 2019 at 2:53 PM
How to Setup Xero Shipping Integration
Overview Xero is an accounting software that integrates with Shiptheory and it uses the concept of "invoices" rather than "orders" o...
Wed, 4 Mar, 2020 at 4:43 PM
When do Invoices Download from Xero to Shiptheory?
Shiptheory gets notified by Xero every time there is a new invoice or a change to an invoice in Xero *. When Shiptheory received that notification, the Invo...
Fri, 29 Nov, 2019 at 9:08 AM
How to use Product Fields with Xero and Shiptheory
With Xero invoices, product fields such as weight, commodity information and size are not supported. However, you are still able to set up Shiptheory so tha...
Fri, 29 Nov, 2019 at 8:42 AM
Xero Status Update Settings
To reach these settings, you will first need to access the Xero advanced settings in Shiptheory. First, scroll to the bottom of your Xero settings and click...
Fri, 29 Nov, 2019 at 10:48 AM
Xero Shipments Not Ready for Processing
A reason why your Xero orders can appear as "Not Ready" in Shiptheory can be due to an option in the Xero advanced settings in Shiptheory. To reac...
Fri, 29 Nov, 2019 at 11:13 AM
Multiple Boxes From Xero
Shiptheory is able to pull through your specified amount of boxes from your invoice in Xero. This can be done by typing "boxes = x" (x being t...
Fri, 29 Nov, 2019 at 9:23 AM
Delivery Instructions from Xero
Shiptheory is able to pull through your specified delivery instructions from your invoice in Xero. This can be done by typing "instructions = x&quo...
Fri, 29 Nov, 2019 at 11:07 AM
How to disconnect Xero from Shiptheory
When disconnecting Xero from Shiptheory, you will want to do this from both your Xero and Shiptheory accounts. How you can perform both of these is detailed...
Tue, 28 Apr, 2020 at 9:09 AM