There are 3 settings that affect products.
1. Shiptheory requires a SKU for every product, but Netlife doesn't use them. You can use this setting to choose which field you would like to act as the SKU when your products are first downloaded. By default, the product UUID is used.
2. Since Netlife doesn't store product weights, you can use this setting to apply a minimum weight to your items. This ensures that when products are first downloaded into Shiptheory, they automatically have a valid weight assigned to them.
3. Use this setting to decide exactly how your products are imported. If you choose Order Line, you will import the items and the package itself, but not the actual contents of the package. Order Line and Package Content does the opposite: it imports only what is inside the package and removes the package line so its value isn't counted. To include absolutely everything (both the packages and their contents), select All.
If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.