Shiptheory Support

To add the Cin7 Core integration to your Shiptheory account select Channels > Manage Channels > Connect a new sales channel and click on "Cin7 Co...

TABLE OF CONTENTS Adding couriers in Cin7 Core Mapping Couriers in Shiptheory Adding couriers in Cin7 Core In order to update a sale Shiptheory mus...

TABLE OF CONTENTS General update behaviours The ship task's status General update behaviours In Cin7 Core a sale will go through several "...

The Description and Short description fields from a product’s record in Cin7 are mapped to Commodity description and Commodity composition respectively in S...

If you choose to have Shiptheory to download your sale before a pack task has been created, then the number of parcels on the shipment will always be 1. If ...

Cin7 Core's API does not provide enough information about the shipping location in their API for Shiptheory to create a complete sender address. Therefo...