Shiptheory Support

General FAQ 79

• What is Shiptheory?
• How Much Does Shiptheory Cost?
• Shipping Rules Explained
• What is a Channel?
• What is a Carrier?

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Getting Started 10

• Which Channels are supported by Shiptheory?
• Which Carriers are supported by Shiptheory?
• Setting up your Shipping Rules
• Shipping Statuses
• How to use Shiptheory

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Advanced Configuration 6

• Shiptheory IP Addresses
• How to Schedule Shipments with Shipping Rules
• Updating Shipment Details with Rules
• Highland and Northern Irish Postcodes - Used for Shipping Rules
• Auto Archiving Shipments in Shiptheory

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Billing FAQ 15

• Why Am I Being Charged 20% VAT?
• How can I get copies of my invoices?
• How to change the payment details used to bill your account
• What are Bolt-Ons?
• Price guarantee

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Terms, Conditions and Legal 1

• Service Level Agreement (SLA)

Returns 2

• How Do I Enable Returns?
• Which Carriers Support Return Labels?

Shipping Internationally 1

• European Commission Acceptable Goods Description