Getting Started

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Which Channels are supported by Shiptheory?
What is a channel? A channel is the source of your shipments as they appear in Shiptheory. Once an order is created within your channel, Shiptheory will do...
Fri, 1 Nov, 2019 at 4:19 PM
Which Carriers are supported by Shiptheory?
What is a Carrier? A Carrier (or Courier) is a third party service that Shiptheory connects with.   You can use our Shipping Rules to fully automate the ...
Thu, 31 Oct, 2019 at 4:54 PM
Setting up your Shipping Rules
Accessing your Shipping Rules  To set up your shipping rules; you will first need to navigate to the shipping rules page, which can be found on your acc...
Thu, 22 Oct, 2020 at 5:00 PM
How to use Shiptheory
Overview This article is to help explain all the different facets of Shiptheory, how it can be used and a link to some of our relevant resources ...
Fri, 2 Oct, 2020 at 9:20 AM
Carrier overview
Carriers in Shiptheory AKA Couriers, are the third party carriers Shiptheory connects with. Each carrier has it's own help category and...
Mon, 12 Sep, 2016 at 4:43 PM
Channel overview
We refer to any source of a shipment in Shiptheory as a 'Channel' Shiptheory integrates with various channels, you'll find below a t...
Fri, 2 Oct, 2020 at 9:20 AM
What Happens When A Shipping Rule Matches?
In most cases, when a shipment matches a shipping rule (read more about setting up shipping rule conditions), the shipment is processed instantly, sent to a...
Thu, 30 Apr, 2020 at 7:14 PM
A Beginner's Guide To Shiptheory - Everything you need to know
The Basics: The first thing to understand with Shiptheory is what it actually does. Shiptheory's main functionality is that it sits between both your ...
Wed, 24 Jun, 2020 at 4:18 PM