Returns

How Do I Enable Returns?
We are currently building functionality into Shiptheory to make it easier for you to handle online and offline returns. We are working with a small number o...
Tue, 17 Nov, 2020 at 9:22 AM
Which Carriers Support Return Labels?
Not all carriers integrated with Shiptheory support printing incoming (return) labels at present. A list of compatible Return carriers is provided below. If...
Tue, 17 Nov, 2020 at 9:22 AM
Shiptheory Returns Portal
This guide will cover everything from setting up your Returns Portal initially, to the workflow of customers using the portal to request returns to your sto...
Thu, 22 Sep, 2022 at 11:27 AM
Setting Up your Shiptheory Returns Portal
This guide will cover the settings within your Shiptheory Returns Portal, these settings allow you to fully customise the style and function of your Portal....
Thu, 22 Sep, 2022 at 11:46 AM
Using the Shiptheory Returns Portal
This guide will cover the user facing functionality of the Shiptheory Returns Portal.  To view the customer facing Returns Portal for your shop, you can cl...
Thu, 22 Sep, 2022 at 11:51 AM
Shiptheory Returns Dashboard in Depth
This guide will cover the main Dashboard page in your Returns portal, and the specific options within this. On your main dashboard, you have the option to...
Thu, 22 Sep, 2022 at 11:54 AM