Billing FAQ
Shiptheory is a trading name of Hightower IT LTD, registered company #06077443 in the U.K. We are VAT registered and are required to charge 20% VAT to all o...
Wed, 21 Oct, 2015 at 10:20 PM
Invoices can be downloaded from your Shiptheory account. From the Billing Overview use the 'View Invoice' drop down box you'll be able t...
Tue, 17 Nov, 2020 at 9:05 AM
You can add a new card here Once done, let us know you've added a new card that you want to be used and we'll set that card to be your active bil...
Tue, 17 Nov, 2020 at 9:05 AM
Similar to how some telephone networks operate, we allow you to bolt on temporary quotas and features. Which Bolt-Ons are available? At present the ...
Wed, 24 Feb, 2021 at 11:08 AM
At Shiptheory we've always tried to be as fair and flexible on pricing as possible.
Whilst we don't suggest you pick a service as a tool for au...
Wed, 9 Mar, 2016 at 2:33 PM
If you already have a Shiptheory account, login and navigate to :https://helm.shiptheory.com/subscriptions/newcard Here you can add a card to your S...
Tue, 17 Nov, 2020 at 9:07 AM
If you'd like to switch to either annual billing from monthly billing, or switch to monthly billing from annual billing you can do so by navigating to ...
Tue, 17 Nov, 2020 at 9:11 AM
Shiptheory allows you the ability to change between plans at any time, upgrading and downgrading, switching from monthly to annual, or annual to monthly at ...
Mon, 2 Mar, 2020 at 10:21 AM
This is the subject header of the email we send to customers who is about to reach their quota or monthly allowance. We would like to make sure that all our...
Tue, 12 Dec, 2017 at 8:55 AM
If you are unable to access the subscriptions page then the account you use doesn't have the correct authority to access the subscriptions page. Only t...
Tue, 18 Dec, 2018 at 9:45 AM