Shiptheory Support

When sending goods into and out of the European Union, many carriers will ask for an overall description of the consignment. This is separate and in additio...

Tax Number Shiptheory pulls down one recipient tax number from most channels. This tax number is used for carriers as the EORI or VAT number of the recipi...

Abu Dhabi do not use postal or ZIP codes. This may cause issues when trying to book consignments to Abu Dhabi through Shiptheory, as a postcode will likely ...

  Here is a list of postcode formats for each country. You can refer to this to check against errors in Shiptheory.  Country Format Name Is Po...

If you import/export goods you may have registered for a deferment account. This account allows you to delay paying customs and tax charges and pay for them...