Terms, Conditions and Legal

Service Level Agreement (SLA)
Our guaranteed uptime? Our guaranteed uptime is 99% of per year. What does the 99% cover? 99% refers to Shiptheory being available 99% of the time.  T...
Tue, 17 Nov, 2020 at 9:27 AM
Requirement of NDA/Contract to obtain API Docs
At Shiptheory, we would need to review the API documentations prior to considering in providing any NDA's or contracts. As there should not be any custo...
Mon, 17 Jan, 2022 at 4:49 PM
Shiptheory Cyber Security Policy
Shiptheory maintains a strict Cyber and Physical security policy to ensure that data remains secure for our customers. We have a collection of ten policies ...
Wed, 8 Feb, 2023 at 9:30 AM