If you are printing the PDF labels that are generated from the Shiptheory interface and you print these from your browser and one label is printing over 2 physical labels or is not aligned correctly try the following:

  • Mark sure your printer is physically aligned correctly
  • You may need to specify the paper size you are using in your print settings as shown below:

If you don't have the required paper size available you can click the blue link 'print using system dialog' which will take you to your printer settings section:

Hitting preferences will take you to your printer settings, where you should find a size menu, at the bottom of the menu you will allow you to define new sizes.  Define the size of your labels and save.

Once you've done this you should be able to select the correct print size in your browser when printing labels from the browser.