Within the shipping rules, there is an option to update specific details on a shipment when the rule is matched. For instance, you may need to change the currency of a shipment that's going to Spain to Euros (EUR) or set the Delivery Instructions of a shipment to be booked with a Next Day service to "Leave in the porch".

As of this moment, the following fields are available to be updated:

Shipment Details

  • Weight
  • Boxes
  • Value
  • Shipping Method
  • Delivery Instructions
  • Reason for Export
  • Duty Tax Type
  • Duty Tax Number

Receiver or Sender Address

  • First Name
  • Last Name
  • Company
  • Address Lines
  • Town / City
  • County / State
  • Postcode
  • Country
  • Email
  • Telephone
  • Mobile

Add a Value to Shipment Details

For some numeric values, e.g. Weight, Boxes, Value, you can set your rule to Add to the value provided from your sales channel, rather than simply overwrite with a set value. This could be useful if you know you needed to add 100 g (0.1 kg) to your shipments to allow for packing materials.

Overwriting Weight with Another Field

Another function with the "Update Shipment Details" setting allows you to overwrite the content of the weight field with another. This can be done using the "Matches" option. For example, if you wanted to send the combined product weight in the overall shipment weight field, this could be done by stating Weight --> Matches --> Total Products Weight as shown below:

This may also be useful if your channel doesn't support sending data to a specific field; you can have it specified in a different field and then use the "Matches" update to map that data across to the desired field.

If you have any questions about this functionality, feel free to contact support and we'll be happy to help!