General FAQ
When viewing some shipments from the following couriers: DHL, Fedex, UPS, Amazon Seller Fulfilled Prime, APC, TNT, Dispatch Bay, Skynet and CSM you may see ...
Thu, 9 Jun, 2022 at 11:24 AM
When viewing our plans you may have noticed that we offer users per each subscription tier. Within Shiptheory there are many reasons in which you m...
Wed, 15 Mar, 2023 at 12:53 PM
When going through our shipping rules page you may have noticed product dimensions in the formula tab, below is what each of them means so you are able to i...
Mon, 25 Jul, 2022 at 9:45 AM
When using Shiptheory, it's now possible to make your shipments carbon neutral. This can be done very easily through the Shiptheory system; Why should ...
Wed, 12 Oct, 2022 at 2:50 PM
Within the Shipping Rules there is multiple criteria based on weight. One of these being All Product Weights This criteria means all products within t...
Wed, 5 Oct, 2022 at 1:22 PM
In Shiptheory, it is possible to name your Shipping Rules, this can be used to make it easier to find specific rules if you have quite a few on your account...
Thu, 13 Oct, 2022 at 1:34 PM
This guide will explain and identify the key and essential areas you will need to access and input information into, in order to set up international shippi...
Thu, 27 Oct, 2022 at 11:24 AM
When using Shiptheory, some integrations will require you to be on a minimum subscription level in order to use these Premium sales channels. Please see the...
Wed, 3 Jan, 2024 at 1:14 PM
This guide will cover the Master Picking List functionality available in Shiptheory. A Master Picking List is simply a picking list that can be generated fo...
Wed, 29 Mar, 2023 at 2:55 PM
Shiptheory now offers grouping of orders which allows you to filter through orders easily saving you time and money! See how you can get started setting up ...
Tue, 13 Jun, 2023 at 12:42 PM