Shiptheory Support

Brightpearl 17

• How to Bulk Process Orders in Brightpearl for Shiptheory
• Getting Started with Brightpearl and Shiptheory
• Embedding Shipping Labels in Brightpearl
• Set as Packed
• How to Print Multple Labels for Multiple Boxes

See all 17 articles

Magento 39

• Getting Started with Magento and Shiptheory
• Magento Shipping Prices and Quotes
• Unable To Connect To Magento
• Why Are Magento Orders Not Ready?
• Configuring Magento Order Statuses

See all 39 articles

Exact 3

• Deliveries from Exact are not being pulled into Shiptheory
• Getting Started with Exact and Shiptheory
• How do I find out what the target company id is (aka division id)

Shopify 10

• FAQ
• Getting Started with Shopify and Shiptheory
• Testing shipments from Shopify to Shiptheory
• Mapping Shipping Methods from Shopify
• Multiple Boxes From Shopify

See all 10 articles

Unleashed 5

• Sending your first shipments from Unleashed to Shiptheory
• Getting Started with Unleashed and Shiptheory
• Ignore Previously Dispatched Orders
• Multiple Boxes From Unleashed
• How to disconnect Unleashed from Shiptheory

Zoey 3

• Getting Started with Zoey and Shiptheory
• Testing your first shipments from Zoey to Shiptheory
• Zoey's advanced options in Shiptheory

Shiptheory API 2

• Creating a test account for the Shiptheory API
• API Troubleshooting

Dear Systems 1

• Getting Started With Dear Systems

Cin7 3

• Enable Weights in Cin7
• How to Connect Cin7
• How to use Cin7 with Shiptheory.

ChannelGrabber 5

• ChannelGrabber API Limit
• This Shipment is Not Ready for Processing
• ChannelGrabber Order Download Delay
• First Name and Last Name Display Wrong
• End of Shipping Support for ChannelGrabber

Ebay 1

• Getting Started With eBay

Amazon 5

• How to find your Amazon MWS credentials
• Getting started with Amazon and Shiptheory
• Why is my Amazon order showing as 'Not Available' and 'Not Ready' in Shiptheory?
• When does Shiptheory receive my Amazon orders?
• Prime Orders

VisualSoft 4

• Not All Orders Downloading from VisualSoft
• Email Notifications from VisualSoft
• Stop Visualsoft Sending Automatic Dispatch Email
• Tracking Number not showing in Visualsoft

TradeGecko 3

• Getting Started with TradeGecko and Shiptheory
• Shipping your Orders with TradeGecko and Shiptheory.
• TradeGecko order weight is incorrect or appears as 0 in Shiptheory

WooCommerce 9

• Getting Started with WooCommerce and Shiptheory
• WooCommerce advanced settings in Shiptheory
• How to Disconnect WooCommece
• WooCommerce Requirements / Common Troubleshooting
• How to check WooCommerce Version

See all 9 articles

BigCommerce 5

• Getting Started with BigCommerce and Shiptheory
• Specifying the number of boxes for a BigCommerce Order or Shipment
• Connecting BigCommerce and Shiptheory
• Processing Orders and Shipments from BigCommerce
• BigCommerce Prefix Explained