If your deliveries are not being pulled into Shiptheory, click the 'all' tab in Shiptheory to check you don't have any shipments hidden.  If you still don't see your Exact deliveries, the following should solve any issues:


In Exact:

  • Go to Settings > Inventory
  • Check both "Serial" and "Batch" (so that they are not used)
  • From then on any deliveries created in Exact should show up in Shiptheory


Still not seeing Deliveries coming through? Contact Us