UPS (Legacy)
If you print your UPS labels for the first time and notice that there's a SAMPLE watermark printed across the barcode, this means that your UPS integrat...
Mon, 12 Oct, 2020 at 2:24 PM
Within the UPS settings in Shiptheory, you can enter the dimensions of your packages. This will be the size of the packages that we send when booking in shi...
Mon, 19 Jul, 2021 at 4:35 PM
When booking in with UPS, the person who pays the duties on international shipments is decided by the below setting, within the UPS advanced settings ...
Thu, 21 Jan, 2021 at 1:08 PM
Connecting your UPS account with Shiptheory is easy and will allow you to start booking your orders in instantly. 1. Enable UPS within your account: Th...
Wed, 30 Mar, 2022 at 8:39 AM
When creating a 'New Shipment' on the actions bar in Shiptheory you might get the error: ''Unable to create label Error confirming ship...
Fri, 24 Sep, 2021 at 1:24 PM
When sending packages through UPS you may get an error which rejects the shipment due to the service being unavailable or the address not being valid. If th...
Tue, 21 Jun, 2022 at 10:42 AM
UPS Expedited Mail Innovations UPS Expedited Mail Innovations is a United States domestic only service which uses USPS to deliver UPS SurePost Shipments. I...
Thu, 23 Jun, 2022 at 3:22 PM
With UPS rates this is something which is something agreed upon with UPS, Shiptheory do not create the rates for the services which are used. Want to find o...
Tue, 28 Jun, 2022 at 9:44 AM
UPS will take whatever value is higher, whether it be physical or dimensional weight. Dimensional weight is an estimated weight that is calculated from the ...
Thu, 25 Aug, 2022 at 10:36 AM