If you print your UPS labels for the first time and notice that there's a SAMPLE watermark printed across the barcode, this means that your UPS integration is still in Test Mode.

To switch to Live mode, please follow these steps:

1. Go to your UPS settings in Shiptheory by selecting 'UPS' from the menu.

2. Then on the UPS settings page, press Advanced Settings and from there change Test Mode to No.

3. Any labels produced after this point will be live labels without the 'sample' text on and will be usable.

If you have any questions, feel free to contact support.