UPS (Legacy)
Shiptheory has introduced a new option for certain UPS services called Saturday Delivery, you can create rules and book shipments using this enhancement so ...
Wed, 6 Nov, 2019 at 11:33 AM
You can add an insurance value to your UPS shipments by adding the 'Insured' enhancement to your UPS shipping rules: This will add insurance t...
Mon, 18 Jun, 2018 at 11:38 AM
Recipient street address is empty. UPS requires a recipient street address. If you get the above error message, it means that the first line of address ...
Wed, 25 Jul, 2018 at 12:08 PM
You may notice that the address lines of the delivery address on your UPS labels are displaying in reverse. This is not an issue but is by design; on UP...
Thu, 2 Aug, 2018 at 12:47 PM
If you have a UPS shipment with the error "The XML document is well formed but the document is not valid (10002)" then there is an issue with the ...
Mon, 12 Oct, 2020 at 3:34 PM
When booking a shipment in with UPS you can get an error stating that you are missing or have an invalid state for the shipment. To change or resolve this y...
Mon, 12 Oct, 2020 at 3:33 PM
The error "Unable to create label Error confirming shipment: The selected service is not available from the origin to the destination (121210)" is...
Thu, 13 Dec, 2018 at 2:18 PM
Shiptheory has the option to use the DAP enhancement on your UPS shipments, this stands for Delivery at Place which is an international trade term used to d...
Mon, 12 Oct, 2020 at 2:25 PM
The API username and password that you'll need to connect Shiptheory will be the same username and password that you use to login to your UPS account on...
Wed, 2 Dec, 2020 at 9:10 AM
When making the final delivery, the UPS delivery drivery can override whether the delivery address is a Residential or Business address. If you have set...
Wed, 5 Jun, 2019 at 12:49 PM