Royal Mail

How to check how many Royal Mail OBA barcodes you have remaining
Currently there isn't a counter for how many barcodes you have remaining for each Royal Mail OBA service but what you can do is track how many you have...
Tue, 8 Jan, 2019 at 4:48 PM
Royal Mail PPI Setup
If you happen to have a Royal Mail PPI account and would like to connect it up to Shiptheory, all you'll need is your PPI License Number on hand and yo...
Thu, 11 Jun, 2020 at 11:38 AM
Royal Mail OBA Billing Departments
If you would like to specify a billing department to associate with your Royal Mail OBA billing departments you can do by going into your Royal Mail setting...
Wed, 16 Jan, 2019 at 4:55 PM
Customising your Royal Mail manifest
It is not possible to add or remove information from our Royal Mail manifests because our manifest collection paperwork was designed and signed off by Royal...
Thu, 17 Jan, 2019 at 3:12 PM
Emergency Royal Mail OBA Manifest
In the event that technical issues or scheduled maintenance renders Royal Mail's OBA system unavailable, the simplest course of action is to wait and g...
Wed, 19 Jun, 2019 at 4:47 PM
Royal Mail PPI: Tracking Number Not Provided
You will get the below message when shipping with RM PPI because they don't have tracking numbers. Royal Mail PPI accepted the shipment. Tracking numb...
Tue, 24 Sep, 2019 at 4:14 PM
Why we don't validate addresses?
Shiptheory doesn't address validate things and Royal Mail's OBA API doesn't either.  So if the postcode is valid, (e.g. format looks corr...
Thu, 31 Oct, 2019 at 4:12 PM
Royal Mail Distorted Labels
If you are having any issues with labels printing out and looking distorted/missing information, I recommend you go into your Printing Preferences for the a...
Wed, 6 Nov, 2019 at 4:28 PM
Royal Mail Notification Options
When sending shipments via Royal Mail, you may want to send alerts to your customers about their parcels. This is possible with some select services, like T...
Wed, 20 Nov, 2019 at 4:00 PM
How to enable notifications on international Royal Mail services.
It's possible to have customer notifications sent for international services as well as domestic, however these are set up slightly differently. Ra...
Tue, 17 Dec, 2019 at 4:14 PM