Royal Mail

What labels are required with international Royal Mail shipments?
From the 1st of January Royal Mail will be requiring electronic pre-advice data about you, your customer and the items included in your shipments. The elec...
Fri, 1 Feb, 2019 at 4:47 PM
UNA/UNG Business Mail Account 1C Unsorted
The Royal Mail Account Mail 1C Unsorted code, which is sometimes used in place of STL, is not available from Shiptheory because Royal Mail does not allow th...
Thu, 27 Jun, 2019 at 12:34 PM
ERROR: Royal Mail has not been removed because the account is active
If you are trying to deactivate your Royal Mail account from within Shiptheory by mistake, you will see the above error if your Royal Mail account is alr...
Thu, 10 May, 2018 at 12:06 PM
Royal Mail SU1 and SU2 Services
You may have read that Royal Mail 24/48 service codes are changing. Specifically, services CRL, RM1 through RM4, PPF, PK9 and PK0 are being retired in favou...
Tue, 26 Jun, 2018 at 5:46 PM
Royal Mail: Auto-generated manifest at midnight
PLEASE  NOTE: This article is out of date as the Royal Mail manifest is no longer submitted automatically by Shiptheory, unless under exceptional circumstan...
Thu, 25 Oct, 2018 at 11:22 AM
Royal Mail: Air Mail References
Royal Mail have started including barcodes on standard Air Mail services. These barcodes can be seen on your Shiptheory shipping labels that uses Air Mail s...
Mon, 23 Jul, 2018 at 2:16 PM
Department Reference Character Limit
The character limit for the department reference on your Royal Mail labels is 16 characters long, anything longer will be cut off.
Mon, 23 Jul, 2018 at 2:22 PM
Signing the manifest before collecting shipments
Royal Mail should not be collecting any shipments without signing the manifest first.
Wed, 19 Sep, 2018 at 12:17 PM
Royal Mail Character Limits
Below is a list of known, required fields for the receivers address and their character limits. Anything else isn't required. Reference 1 16Reference 2...
Thu, 20 Dec, 2018 at 11:50 AM
Can I add today's shipment onto tomorrow's manifest?
If a shipment of yours has been added onto today's manifest and you need or want to send it tomorrow then you will need to remove that shipment from th...
Wed, 2 Jan, 2019 at 3:13 PM