Royal Mail

Royal Mail Tracking Number shows unrelated update from a year ago
Occasionally, upon searching your Royal Mail Tracking Number for an order in Shiptheory, you may see an update from over a year ago for a new order. The...
Mon, 20 Apr, 2020 at 1:30 PM
Failed manifest solutions
If your Royal Mail manifest fails then there are a few reasons known to why it could fail, all of which will be listed below; Your PLN(Posting Location...
Wed, 22 Sep, 2021 at 10:49 AM
Royal Mail changes to STL/BPL service codes
Royal Mail are making changes to the STL and BPL service codes which will come into place from April 2020; Shiptheory is aware of these changes but at the c...
Fri, 1 May, 2020 at 3:04 PM
How to check if I have a Royal Mail OBA account
When wanting to use the Shiptheory integration to Royal Mail, you'll need to ensure that you have an active Royal Mail account. This is separate from PP...
Thu, 18 Mar, 2021 at 1:09 PM
Royal Mail does Shiptheory integrate with Click and Drop?
Not directly, you can integrate with your Royal Mail OBA account and thus avoid the need of Click and Drop all together. See: How to check if I have a Roya...
Thu, 14 May, 2020 at 4:28 PM
Royal Mail PLN Explained: What it is and how to get it.
Upon requesting your Royal Mail OBA account to be integrated into Shiptheory, you will likely be asked to provide your Royal Mail PLN, or Posting Location N...
Tue, 7 Dec, 2021 at 10:07 AM
Sending Royal Mail Tracked Services
When using Royal Mail OBA through Shiptheory, you're able to send with a variety of services, provided they're enabled in your OBA account. You can ...
Thu, 18 Mar, 2021 at 4:21 PM
Royal Mail: BF postcodes "not accepted by Royal Mail"
Upon trying to send a shipment with Royal Mail to a postcode beginning "BF" (British Forces) you may receive the following error: "The po...
Mon, 16 Nov, 2020 at 9:05 AM
Creating IOSS Shipping Labels with Royal Mail
If you are sending IOSS shipments with Royal Mail from Shiptheory, use the following guide to make sure your IOSS numbers are being transferred to Royal Mai...
Sat, 10 Jul, 2021 at 6:47 PM
Royal Mail PPI Barcode Support
Shiptheory provides a basic Royal Mail PPI label integration for those of you that do not use barcoded Royal Mail labels. You can enable this from the Manag...
Wed, 11 Aug, 2021 at 11:25 AM