DHL

Specifying DHL Duties in Shipping Rules
Within your shipping rules in Shiptheory, it's now possible to specify the Duty Payee for each rule. This adds more flexibility than the option in your ...
Fri, 4 Jun, 2021 at 4:08 PM
DHL Currency Options
When sending orders to DHL, it may be the case that you need to specify the currency of the shipment you're sending. There are two options here; either ...
Fri, 27 Aug, 2021 at 9:11 AM
DHL "PersonName" is Required
When sending with DHL, you may see an error stating that a "PersonName" is required, with the full error being something like this: "Unable ...
Thu, 2 Sep, 2021 at 10:19 AM
Insuring your DHL shipments
To insure your DHL shipments, simply add the 'Insure Shipment' enhancement to your shipment in the shipment popup or in your shipping rules.  Yo...
Fri, 25 Mar, 2022 at 12:52 PM
Who pays the duty on my IOSS applicable shipments with DHL?
Once you've added your IOSS number to Shiptheory and managed your currency limits which dictate when IOSS is applied, you still need to specify that the...
Thu, 5 May, 2022 at 4:53 PM
Why are my shipments to Latvia failing to book?
When booking DHL shipments to Latvia, you may see that your booking fails with the error message: Service is not available to the destination or cannot ...
Fri, 13 May, 2022 at 3:09 PM
DHL consignments not appearing within SHIP
When using DHL all of your orders will appear within their SHIP platform so that you are able to amend or delete shipments when needed. For the SHIP sys...
Tue, 28 Jun, 2022 at 3:18 PM
DHL: Unable to create label Field ShipmentRequest/ExportDeclaration is mandatory when provided product is dutiable.
If you are booking international shipments with DHL, you may come across the error "Unable to create label Field ShipmentRequest/ExportDeclaration is m...
Wed, 5 Jun, 2024 at 3:46 PM