DHL

Paperless Clearance
Paperless Clearance is the same feature as Paperless Trade, they have different names because Paperless Clearance is from the US DHL website, and Paperless ...
Wed, 17 Oct, 2018 at 12:21 PM
Error "Express Worldwide is not available to the destination or can not be delivered on time"
If the error "Express Worldwide is not available to the destination or can not delivered on time" shows up when booking in a shipment with DHL, yo...
Wed, 12 Jun, 2019 at 1:40 PM
How DHL booking collections work
There are two ways shipments can be booked in for collection with DHL. The first way is if you ship daily and have an arrangement with your DHL account mana...
Wed, 22 Sep, 2021 at 10:47 AM
How To Integrate with DHL
Overview: Shiptheory Integrates with DHL to allow you seamlessly book in and create labels for your orders.  To be able to use DHL with Shiptheory, you wi...
Tue, 17 Nov, 2020 at 9:16 AM
Shipping to an APO address
Please be advised any shipments that are going to an APO address need to be manually booked in with DHL customer services.
Thu, 20 Jun, 2019 at 4:52 PM
Unable to create label Consignee segment Division Name Conditional Required Error.
When you're shipping via DHL and you get the below error message: Unable to create label Consignee segment Division Name Conditional Required Error. ...
Fri, 2 Oct, 2020 at 9:23 AM
How many products fit on my commercial invoice?
There is no limit to how many products can be displayed on your DHL Commercial invoices; Although the product cap is around 8 products per page, Shipthe...
Mon, 11 May, 2020 at 12:34 PM
Waybill Printing with International DHL Labels
If you are shipping internationally with DHL and want paperless trade turned on, then you will need to ensure this is set up in your DHL settings. Shiptheor...
Fri, 23 Oct, 2020 at 9:58 AM
I've received my live details from DHL, but I'm receiving "Authentication Failed" on Test Connection
If you've received your Live details from DHL for Shiptheory, these being; Account Number DHL Site ID DHL API Password But you may find that...
Fri, 27 Nov, 2020 at 12:31 PM
DHL Orders sending as DAP instead of DDP
When sending orders to DHL, you may want orders to be sent with DDP rather than DAP, however, there's a few steps here to ensure that if you're usin...
Fri, 28 May, 2021 at 2:37 PM