Shiptheory Support

What are Live Shipping Rates with Shiptheory? Live Rates with Shiptheory are when Shiptheory communicates with your carrier before an order is booked and r...

This guide will cover the Master Picking List Settings available to you when generating a Master Picking List. To familiarise yourself with generating a Mas...

When using Shiptheory, you may use your channel to pass a "Ship Date" or "Dispatch Date" to Shiptheory. It's possible to display thi...

When viewing the Shiptheory dashboard, you may have a shipment that you want to split out into 2 parts. This is possible with the Split Shipment option in S...

Some users will want to restrict access to certain tabs in the Advanced Dashboard, this guide will show you how to do that.. Step 1: Adding a new ...

By itself, an Supplier account doesn't do a lot, you will need other Shiptheory accounts to oversee. Fortunately, the process of connecting other Ship...

Shiptheory offers the functionality for allocating different tax types and tax numbers automatically to different shipments using rules. This guide will exp...

Some carriers support the sending of dangerous goods.  If you navigate to your product catalogue and click into a product, you can see the two fields we...