Shiptheory Support

Integrated labels allow you to build a custom page template that features your shipping label in a design of your choosing. Starting a new Integrate...

Designing an Integrated Label template is easy with our drag-and-drop editor. On the left, there is a list of the elements that can be added to your des...

When adding Custom Text Fields to your Integrated Label templates, you can type any of theses following placeholders. These will be replaced by the correspo...

There are two types of barcode that can be added to your integrated labels - a single "template" barcode that can be added to your design, and pro...

You may notice  when adding a product table to your integrated labels, that the product table is empty and looks like this: If this is the case, there...

Integrated labels can now be configured to print over multiple pages.  Until now, if an integrated label was setup with a product table, and the shipment ha...

Shiptheory has the ability to have the courier shipping label print out onto a separate page from the rest of the integrated label template. If you choose t...

When using the Integrated Labels system with Shiptheory, it's now possible to have a template apply only to a specific carrier instance in your account,...

Each field on the integrated labels has a maximum amount of characters, see below for the limits per field. First Name- 20 character max Second N...

Please Note: As of 30/09/25 Imgur has blocked UK IP addresses. If your image is hosted on Imgur, you will need to host the image elsewhere and replace th...