Shiptheory Support

If you are attempting to print a label to PDF using the Print function without selecting a manual printer, you may see the message that this has been sent a...

While it is not advisable to run two instances of the Shiptheory Print Client application on the same PC, this is technically configurable by following the ...

When trying to connect a printer on Windows it may not show up within your Printers selected list. To first check what printers are currently available you ...

When using the Shiptheory Print Client to automatically or manually print your labels, you may find that due to a printer/PC fault, the label won't actu...

In the event CUPS won't open, a potential fix is as follows: The firewall could be causing an issue here, it's just a case of disabling it...

Sometimes when batch printing with PrintNode you might receive the error: Failed to connect to api.printnode.com port 443: Address already in use To fix...

Sometimes when printing using the Shiptheory Print Client, you can encounter this error. Here is a small list of things you can try to fix this issue: ...

If you are trying to install the Shiptheory Print Client on a legacy operating system such as Mac OS X Yosemite, or Windows 7 specific versions maybe requir...

This guide is for If you have started experiencing printing issues that previously worked, or recently set up a printer that isn't configured correctly,...