Printers & Printing

How to setup Shiptheory print client when moving workstations
To switch to an alternative PC you will first need to ensure that the Shiptheory print client is installed, this can be done by visiting the Shiptheory prin...
Fri, 24 Aug, 2018 at 4:36 PM
How to print a label directly from the dashboard
If you are attempting to print a label to your printer without using Automatic printing or downloading the label as a PDF then you will need to print the la...
Wed, 10 Oct, 2018 at 12:07 PM
Multiple printers for one carrier
Setting up multiple printers for a single carrier account is not something that is supported by Shiptheory as our system isn't able to decide which pri...
Wed, 28 Nov, 2018 at 3:54 PM
Printnode connection issues
when getting the following error:  HTTP Connection error: HTTPSConnectionPool(host='api.printnode.com', port=443): Max retries exceeded with u...
Wed, 6 Nov, 2019 at 11:04 AM
Printers compatible with Macs.
The Shiptheory Print Client uses the drivers installed on your computer to communicate with your printer, so if you can print to it normally then it will wo...
Tue, 22 Jan, 2019 at 12:36 PM
Why are my labels printing more than once?
There are a few reasons why your labels might be printing more than once, this guide will go through each possible reason and explain the process on how to ...
Fri, 22 Feb, 2019 at 2:38 PM
Can I Remove Printers From Shiptheory?
When you have setup the Shiptheory Print Client, all the printers connected to that computer will appear in your Shiptheory account. You can view all these,...
Mon, 23 Sep, 2019 at 4:25 PM
Shiptheory Print Client IP Addresses and Ports
When sending labels directly to your printers, the Shiptheory Print Client allows Shiptheory to communicate directly with your printers. In some cases, you...
Fri, 3 Jan, 2020 at 10:37 AM
"ShiptheoryPrintClient" Would Like To Receive Keystrokes - MacOS
While setting up the Shiptheory Print Client on an Apple Mac you may get a message, such as the one below: You will only get this message if you are r...
Fri, 3 Jan, 2020 at 11:08 AM
Shiptheory Print Client - MacOS Setup
To allow Shiptheory to connect directly with your printers, you will need to use the Shiptheory Print Client. To find out more about how automatic printing ...
Thu, 23 Jan, 2020 at 12:39 PM