While setting up the Shiptheory Print Client on an Apple Mac you may get a message, such as the one below:

You will only get this message if you are running your Apple Mac on MacOS Catalina or newer. This is because, from MacOS Catalina and above, Keystrokes are now a separate category in the permissions settings. In older versions of the MacOS, a broader group of input permissions were used, for things such as your mouse.

The Solution

To fix this you should make sure you are using the latest version of the Shiptheory Print Client for MacOS. Once installed, this message will not appear

Have any questions about this? One of our Support Team would be happy to give you a hand!