FedEx

FedEx Shipments from United States to China, Russia & Venezuala
From June 29, 2020, the United States Bureau of Industry and Security (BIS), will require an Electronic Export Information (EEI) filing for shipments origin...
Mon, 29 Jun, 2020 at 2:50 PM
Using FedEx Returns through Shiptheory
When booking in through Shiptheory with FedEx, you're able to add Returns to your orders. This can be done by adding "Return Label" as an enh...
Tue, 22 Sep, 2020 at 9:40 AM
Calculation of Parcel Weight for FedEx
When your shipments are exported with FedEx, they require that the weight of the parcel exactly matches the weight of products within the parcel. By def...
Tue, 23 Mar, 2021 at 1:13 PM
Booking a FedEx Ground Collect shipment
FedEx Ground Collect enables your FedEx account to be invoiced for all shipping charges for your inbound shipments. Before you can start using the Groun...
Mon, 29 Mar, 2021 at 11:15 AM
FedEx: Incomplete commodity description error when one is present
If you ever receive an error when trying to book in a shipment that already has seemingly correct commodity data, this can happen when a commodity descripti...
Mon, 19 Jul, 2021 at 5:37 PM
FedEx: How to set the shipment Recipient to pay for shipping charges
It is possible to declare that the recipient of the shipment should be responsible for paying for the shipping charges when booking a FedEx shipment. In ord...
Mon, 12 Apr, 2021 at 3:01 PM
FedEx error "Special service BATTERY is invalid"
If you receive the error message "Unable to create label: 8340 (Package 1 - Special service BATTERY is invalid.)" when booking a FedEx shipment, t...
Thu, 6 May, 2021 at 10:59 AM
Why are my orders not appearing on the FedEx Tracking Portal?
When booking shipments with Shiptheory to FedEx, you may notice that shipments aren't appearing on your FedEx Tracking Portal, even though they have bo...
Fri, 18 Jun, 2021 at 4:15 PM
Which TIN Type should I use for my FedEx shipments?
You will see an option for your shipments' TIN type within your FedEx integration settings. These indicate how the recipient locale handles the tax num...
Tue, 17 May, 2022 at 2:14 PM