DHL Parcel UK

Connect your UK Mail (DHL Parcel UK) account to Shiptheory
Connecting your UK Mail account with Shiptheory is very easy and will allow you to start booking your orders in instantly.  In early 2019 UK Mail was pu...
Fri, 26 Jun, 2020 at 11:30 AM
Packet+ Return Address
When shipping with Packet+, UK Mail require that you have a return address set within your iPostParcels account. If you do not have a return address set...
Mon, 13 Mar, 2017 at 2:24 PM
UK Mail Signature Options
We have updated the signature options we provide for UK Mail. Rather than having a choice of the signature being optional or not, you'll have a cho...
Fri, 1 Dec, 2017 at 1:12 PM
Validation failed. User XXX is not authorized to use Account XXX.
When you are shipping via UK Mail and you are getting the below error message: Unable to schedule a collection. Validation failed. User XXX is not autho...
Mon, 14 May, 2018 at 2:56 PM
Shipping to Ireland with UKMail
UKMail requires that shipments to Ireland include a valid town, county and Ireland D-code. Shiptheory will automatically validate your Irish address using ...
Thu, 4 Oct, 2018 at 1:07 PM
Account is invalid because it is not of the Domestic type
This error may show up on one of your shipments because of your account number, this error will only show if you are sending a domestic shipment with an int...
Thu, 13 Dec, 2018 at 2:08 PM
Earliest and Latest Collection Time Settings with UK Mail
Within your UK Mail settings in Shiptheory, you can set your Earliest and Latest Collection Times. These are used when booking in Shipments with UK Mail to ...
Fri, 3 Jan, 2020 at 11:15 AM
Does Shiptheory integrate with DHL Parcel UK?
Yes, Shiptheory does integrate with DHL Parcel UK which was previously known as UK Mail. UK Mail was purchased by DHL in early 2019 and renamed it to DHL Pa...
Fri, 1 May, 2020 at 12:21 PM
UK Mail: "Unable to schedule a collection. Sequence contains no elements."
This error will be caused by an issue with the account number for UK Mail/DHL Parcel UK filled out in Shiptheory.  It's worth making sure that...
Tue, 12 May, 2020 at 4:25 PM
UK Mail Weekend Collection
It is possible to book a collection with UK Mail during the weekend/s. Here's how: 1. First of all, you need to check with UK Mail if this feature ...
Fri, 1 May, 2020 at 12:21 PM