Advanced Configuration
When using Shiptheory, it may be the case that you have specific orders in your channel that you don't want Shiptheory to automatically book. Perhaps th...
Tue, 28 Sep, 2021 at 10:17 AM
Sometimes, it may be the case that when creating rules in your Shiptheory account, an order may meet the criteria for 2 or more rules. As such, this could m...
Tue, 12 Oct, 2021 at 9:00 AM
When using Shiptheory, some carriers allow you to specify custom package dimensions when sending orders. This allows you to send them more detail about the ...
Mon, 4 Nov, 2024 at 10:49 PM
Shipping rules are a powerful tool within Shiptheory and allow you more control over the data you send to carriers. One of the functionalities within shippi...
Fri, 11 Mar, 2022 at 5:17 PM
When creating Shipping Rules within your Shiptheory account, you may want to create certain rules IOSS-applicable EU countries which require a certain shipp...
Fri, 17 Jun, 2022 at 2:07 PM
With any shipping rule conditions that are in a "string" format, you are able to to wildcard them. E.g. shipping methods, skus, postcodes etc. ...
Thu, 7 Nov, 2019 at 9:07 AM
When using free-text fields in Shiptheory, to input values to match against in the rules, your whitespace is automatically ignored by the rules algorithm. T...
Tue, 21 Jun, 2022 at 3:19 PM
This guide will explain the Address Validation feature in Shiptheory and will help you get setup and started! What Is Address Validation? Address Va...
Tue, 6 Dec, 2022 at 4:06 PM
This guide will explain the Merge Shipments functionality available in Shiptheory and will help you with getting started using this feature! What is Shi...
Mon, 3 Apr, 2023 at 2:19 PM
There are two settings in the product catalogue settings: 1. Enable Product Grouping: enable this if you wish to group by product SKU, quantity or nam...
Tue, 13 Jun, 2023 at 1:27 PM