APC

APC: Why are my postcodes being updated to upper case?
When booking in with APC, you may notice that your postcodes are being updated by Shiptheory to be upper case. You may submit a postcode to Shiptheory as: b...
Tue, 16 Mar, 2021 at 9:42 AM
APC: Selected service 'Liquid Product by 16.00' is not valid for this shipment.
You can't use APC's Liquid Product services when shipping to Ireland (BT post codes). If you do, you will get the below error: Alternative ser...
Fri, 16 Oct, 2020 at 10:32 AM
APC: Orders containing more than 2 products "not valid" on Non Conveyable Services
You may notice your orders going with APC Non Surcharged Services are failing with an error message similar to the below:  You'll likely experi...
Fri, 23 Oct, 2020 at 9:55 AM
Viewing Shiptheory Shipments Within APC
If you would like to edit or cancel any Shiptheory booked shipments with APC Horizon, you can do so by logging into APC Hypaship here, you'll see our sh...
Tue, 11 May, 2021 at 3:49 PM
APC: INT - Incorrect format (a valid example is XXX XXX)
When using APC and you are trying to ship to the following locations: Isle of Man, Jersey and Guernsey you may run into the following error APC error: (105)...
Thu, 9 Jun, 2022 at 1:48 PM
APC: Road Services to Northern Ireland or ROI failing to book in
When trying to book in shipments using Road service to Northern Ireland or ROI (Republic of Ireland) you may encounter the below error message  If ...
Tue, 21 Jun, 2022 at 3:37 PM
APC: How to use the Leave Safe functionality
As of October 2023 APC require one of the below Leave Safe options to be selected for all APC consignments. The options which are available are as follows: ...
Tue, 3 Oct, 2023 at 12:19 PM
APC Horizon: Ship Date Explained
While using APC Horizon you can specify how the Ship date is calculated for your shipments. The below option is available under the Advanced Settings sectio...
Thu, 14 Dec, 2023 at 2:07 PM