Products FAQ

Product Information in Shiptheory
Every time a product comes through into Shiptheory from your Sales Channel, it is added to Shiptheory's Product Table. A product uses the SKU as the...
Fri, 2 Oct, 2020 at 11:00 AM
Updating Product Data
Shiptheory downloads product data as it receives shipments from your channel. This means rather than large regular bulk product downloads, Shiptheory downlo...
Tue, 13 Jun, 2023 at 1:29 PM
All Products Dimensions explained
When going through our shipping rules page you may have noticed product dimensions in the formula tab, below is what each of them means so you are able to i...
Mon, 25 Jul, 2022 at 9:45 AM
Change product details in an existing shipment in Shiptheory
In Shiptheory you can easily change an existing orders product details. This can be useful if a customer wants to update their order or if there is missing ...
Thu, 9 May, 2024 at 10:10 AM
What is a SKU?
What is a SKU? An SKU, or Stock Keeping Unit, is a code used to internally track a business’s inventory. The idea is that each SKU is unique to each produc...
Mon, 28 Jul, 2025 at 12:14 PM
Product Catalogue Settings
TABLE OF CONTENTS Finding the product catalogue settings Product grouping Update products from channels Finding the product catalogue settings Pro...
Mon, 28 Jul, 2025 at 12:34 PM
The Product Catalogue Explained
TABLE OF CONTENTS What is the product catalogue? How do I get to the product catalogue? How are products created and updated? How are products used in ...
Mon, 28 Jul, 2025 at 1:09 PM