TABLE OF CONTENTS
Finding the product catalogue settings
Product settings are not placed under the general settings option in the sidebar. Instead you will need to navigate to Products > Settings from the sidebar.
Product grouping
Enable this if you wish to group by product SKU, quantity or name in the advanced dashboard.
Update products from channels
Download Product Data
By default all channel integrations will update your product catalogue when shipments are downloaded in Shiptheory. If you would like to exclude one or more of your sales channels from doing this, uncheck the toggle next to your channel name(s). If you want to learn more visit our article on updating product data.
Lock Product Data
If enabled for a sales channel, Shiptheory will prevent your product data for shipments from that channelfrom being updated by any changes to the Shiptheory Product Catalogue. If you need to update any product data from the original channel, Retry the shipment from the dashboard to re-fetch all details.