Magento

Does Shiptheory use SOAP WSDL Caching?
Yes, Shiptheory uses WSDL caching.
Wed, 6 Nov, 2019 at 11:09 AM
Error 401 - Unable to Authenticate with Magento
Unable to authenticate with Magento. Error 401, requesting integration/admin/token. If you are installing Shiptheory on your Magento platform and you...
Wed, 21 Feb, 2018 at 10:55 AM
Using the fax number in place of the mobile / sms / cell number in Magento
It's common practice in Magneto 1 to use the Fax field in place of the mobile/sms/cell number. If you need to use the Fax field from Magento as an sms n...
Wed, 7 Oct, 2020 at 9:34 AM
How to update weights in Magento.
NOTE: If you want to update weights in bulk, please follow this guide.  To update a singular product's weight in Magento is very simple. Firstly...
Wed, 7 Oct, 2020 at 9:34 AM
Update weights in Magento in bulk.
NOTE: If you want to update the weight of just one product, there is an existing support document for this.  Firstly, you will need to update your Magen...
Wed, 7 Oct, 2020 at 9:33 AM
Magento 1 SSL protocol error
If you are receiving the error "Unknown SSL protocol error in connection to connect20.magentocommerce.com:443" you should update your cURL to supp...
Wed, 7 Oct, 2020 at 9:26 AM
Unable to download Shipment XXXXX from Magento. Consumer is not authorized to access %resources.
When you're using Magento 2 with Shiptheory, and you get the below error message when shipping: Unable to download Shipment XXXXX from Magento. Cons...
Wed, 7 Oct, 2020 at 9:25 AM
Where does Shiptheory receive the shipment weight from in Magento?
When sending shipments to Shiptheory from Magento, you will see that shipments will be received into the system with an overall shipment weight: Howev...
Thu, 26 Aug, 2021 at 8:30 AM