Labels have the customer's name on them twice
This happens if the order does not come through with a company name. We auto-fill the company name with the customer's name.
Fri, 20 Dec, 2019 at 3:45 PM
How do I print my manifest?
Your Parcelforce manifest can only be accessed directly through your Parcelforce account. You are usually only charged for a shipment once Parcelforce scan ...
Fri, 3 Jan, 2020 at 10:39 AM
ServiceCode is not available for the recipient postcode
There are two main reasons that you could be seeing this error on your shipments. The first being that the service is unable to reach the shipment destinati...
Fri, 3 Jan, 2020 at 10:28 AM
Will my shipments appear in Parcelforce?
Parcelforce labels you create through Shiptheory will not appear in Parcelforce's WDM, everything goes through Shiptheory electronically. If you need t...
Tue, 14 Apr, 2020 at 9:24 AM
What type of Parcelforce account do I need to use with Shiptheory?
You will need a credit-based account.  Other accounts, such as Pay As You Go, will not allow you access to expressLink which you need in integrating you...
Fri, 1 May, 2020 at 12:21 PM
Parcelforce: Europriority service creates a Euroeconomy label
When booking with either Europriority Home or Europriority Home (PO Boxes) with Parcelforce through Shiptheory, you may notice the label actually says Euroe...
Wed, 22 Jul, 2020 at 1:07 PM
Parcelforce: "NamedRecipient is not enabled for product" / "PersonalParcel is not enabled for department"
If you receive either or both of the messages below when attempting to book an Age Verification shipment with Parcelforce, then it indicates that the Age Ve...
Wed, 22 Jul, 2020 at 1:18 PM