General FAQ

Which carriers support Branded Tracking?
The following carriers support our Branded Tracking page. If your carrier is not listed below, Shiptheory will return the tracking number and link to the ca...
Tue, 25 Jun, 2024 at 12:09 PM
How to enable Branded Tracking within Shiptheory
Until now, Shiptheory has always returned the tracking number and link to the carriers tracking website back to your ERP, Marketplace or Webstore. But now i...
Wed, 26 Jun, 2024 at 2:22 PM
How do my customers access my Branded Tracking page?
Once you've configured your Branded Tracking page in Shiptheory and enabled your carriers as required, your orders booked with these carriers will pass ...
Fri, 28 Jun, 2024 at 3:26 PM