DHL Parcel UK
Current as of November 2023 These docs pertain to the current version of Shiptheory's implementation with DHL Parcel UK using their Cloud API service.
Create a new integration by going to Carriers > Manage Carriers and clicking on DHL Parcel UK In order to begin shipping with DHL Parcel UK Shipthe...
Wed, 1 Nov, 2023 at 4:18 PM
DHL Parcel UK required both a delivery contact email address and a phone number for all shipments. Both are required even if email or SMS notifications are ...
Wed, 1 Nov, 2023 at 4:20 PM
If your shipment has an email populated for its recipient DHL will automatically send notifications to that email address. If the recipient email is not ...
Wed, 1 Nov, 2023 at 4:22 PM
Adding Extended Cover to a DHL Parcel UK shipment is as easy as selecting the Extended Cover enhancement when creating a shipping rule or manually booking a...
Wed, 1 Nov, 2023 at 4:23 PM
Collection Cutoff Times Your collection cutoff time represents the latest time in the day which a shipment can be booked in on the same day. Any shipment w...
Wed, 1 Nov, 2023 at 4:43 PM
The Delay Collection setting in your DHL Parcel UK settings in Shiptheory allows you to 'pause' collections until this date. For example, if the...
Wed, 1 Nov, 2023 at 4:43 PM
If you are seeing the error "There was an error when communicating with DHL Parcel UK: pickupAccount is invalid, account is on stop." when trying ...
Mon, 25 Mar, 2024 at 10:08 AM
DHL Parcel UK will not accept parcels with 0 weight, if you face this issue, please update the product weights to a minimum of: 0.5kg. You can do this in Sh...
Wed, 10 Apr, 2024 at 9:33 AM
When getting the error: There were errors when communicating with DHL Parcel UK: - Dimension 1 must be greater than or equal to a minimum of 15 for this pro...
Wed, 10 Apr, 2024 at 9:26 AM
For DHL Parcel UK shipments destined for Northern Ireland from mainland UK there are some changes required to be compatible with the Windsor Framework which...
Thu, 12 Sep, 2024 at 12:07 PM