Brightpearl
The 2 numbers you see in Shiptheory are the order id and the goods out note id. eg. <goodsoutnoteid>-<orderid> Note, the goods out note id i...
Wed, 13 May, 2020 at 3:18 PM
If you are affected by the current Brightpearl webhook problem, you can do the following to pull your Shipments into Shiptheory which will be processed n...
Wed, 13 May, 2020 at 3:18 PM
You can add a barcode to a goods out note and/or invoice in Brightpearl by using the _barcode_ widget in their templating system which you can acc...
Tue, 26 Dec, 2017 at 3:40 PM
If you want to capture a custom order field in Brightpearl for shipping instructions, eg. 'Leave behind the gate'
You can do this from the B...
Fri, 15 Jul, 2016 at 3:16 PM
How to find the advanced options We realise that having 101 different options, whilst useful, can be confusing and daunting and as such we have hidden...
Thu, 17 May, 2018 at 3:10 PM
Before reading further, check your Shiptheory account is connected to your Brightpearl account. You can do this by going to the Brightpearl settings page...
Wed, 7 Oct, 2020 at 10:14 AM
If you restrict access to Brightpearl by IP address, it will not affect your Shiptheory account. If for some reason that you want your shipments not to be p...
Fri, 18 May, 2018 at 3:08 PM
By default, the senders address, or from address, on shipments is taken from your default Shipping Location. Alternatively, Shiptheory can set the from addr...
Mon, 25 Apr, 2022 at 12:03 PM
Due to the most common form of decimal weight formats with couriers is 2 decimal places, we accomodate this by rounding any 3 or more decimal weights up to ...
Wed, 7 Oct, 2020 at 10:15 AM
If an order has more than 1 box, it therefore produces more than one label. Brightpearl's integrated labels do not allow for multiple labels to be ...
Fri, 2 Oct, 2020 at 11:04 AM