Royal Mail

Royal Mail Setup
To connect Shiptheory account and Royal Mail together you're going to need an Online Business Account (OBA) from Royal Mail. If you do not have an OB...
Mon, 1 Oct, 2018 at 10:16 AM
Service is not enabled for this account. Error code: E1090
Royal Mail may return the message "serviceOffering (also known as Service) is not enabled for this account. Error code: E1090.". if you are attemp...
Thu, 14 May, 2015 at 3:17 PM
Shipment numbers are exhausted. Error code: E1149
Royal Mail loads a limited number of barcodes to every service on your Royal Mail account. As a result, you may receive "Shipment numbers are exhausted...
Fri, 15 May, 2015 at 9:15 AM
Shipping On The Weekend
If you ship an order on a Saturday or Sunday with Royal Mail, Shiptheory will create the label on the date you process the order however the shipping date w...
Thu, 9 Jul, 2015 at 12:49 PM
What Is The Royal Mail Digital Certificate?
Royal Mail will send you a digital certificate when you request your Shipping API details. Certificates last 12 months. After 12 months Royal Mail may conta...
Tue, 8 Sep, 2015 at 11:18 AM
What is the HS Tariff Code?
The HS Tariff or Commodity Code is the customs codes that relates to the description of the item being sent and is required for some International Royal Mai...
Thu, 22 Oct, 2015 at 1:37 PM
Tracked/Signed Services for Jersey, Channel Islands
If you want to send shipments to Jersey and other Channel Islands, via Tracked or Signed services, you'll have to make some changes to the order detail...
Wed, 13 Jan, 2016 at 12:23 PM
Destination Postal Code is mandatory for the country - it should be nnnnn
If you see the error :  "Destination Postal Code is mandatory for the country - it should be nnnnn" The n stands for number, ie the postco...
Fri, 1 Apr, 2016 at 1:28 PM
Royal Mail Pieces exceeds maximum of 1 allowed for service selected
If you are shipping with Royal Mail via NetDespatch, you are restricted to only 1 box/label per consignment for domestic and international orders. T...
Sat, 7 May, 2016 at 10:18 AM
Royal Mail Service Coverage Worldwide
A map of Royal Mail's services by country More information on Royal Mail service coverage can be found here. A breakdown of track...
Tue, 26 Dec, 2017 at 2:54 PM