Royal Mail

Royal Mail Setup
Adding Royal Mail to your Shiptheory account is easy. Follow the simple steps outlined below. Click 'Royal Mail' from the menu in the ...
Tue, 9 Jun, 2015 at 1:43 PM
Service is not enabled for this account. Error code: E1090
Royal Mail may return the message "serviceOffering (also known as Service) is not enabled for this account. Error code: E1090.". if you are attemp...
Thu, 14 May, 2015 at 3:17 PM
Shipment numbers are exhausted. Error code: E1149
Royal Mail loads a limited number of barcodes to every service on your Royal Mail account. As a result, you may receive "Shipment numbers are exhausted...
Fri, 15 May, 2015 at 9:15 AM
Shipping On The Weekend
If you ship an order on a Saturday or Sunday with Royal Mail, Shiptheory will create the label on the date you process the order however the shipping date w...
Thu, 9 Jul, 2015 at 12:49 PM
What Is The Royal Mail Digital Certificate?
Royal Mail will send you a digital certificate when you request your Shipping API details. Certificates last 12 months. After 12 months Royal Mail may conta...
Tue, 8 Sep, 2015 at 11:18 AM
What is the HS Tariff Code?
The HS Tariff or Commodity Code is the customs codes that relates to the description of the item being sent and is required for some International Royal Mai...
Thu, 22 Oct, 2015 at 1:37 PM
Royal Mail 2 (Netdespatch)
Shiptheory has 2 seperate Royal Mail integrations. The first uses Royal Mail's DMO Shipping API.   If you are using this one, this article does ...
Mon, 7 Mar, 2016 at 4:56 PM
Royal Mail 2 (Netdespatch) - How to Cancel Orders
Identifying the batch of orders to cancel: Log in with your userid at: https://emea.netdespatch.com Click View Job Summary Leave the Da...
Mon, 7 Mar, 2016 at 4:56 PM
Tracked/Signed Services for Jersey, Channel Islands
If you want to send shipments to Jersey and other Channel Islands, via Tracked or Signed services, you'll have to make some changes to the order details...
Wed, 13 Jan, 2016 at 12:23 PM
Royal Mail 2 (Netdespatch) - Invalid tariff code
If you receive an invalid tariff code error such as :  Invalid tariff code - RMSD1B This is due to not having the service that is being used enab...
Mon, 7 Mar, 2016 at 4:56 PM