It is important for security reasons, that when applying to connect your Royal Mail OBA account with Shiptheory, that your OBA account number and email address are entered exactly as they appear in OBA. Providing even slightly different details can delay the setup process.

If you are not sure what your Royal Mail account number is, or need to check which email you have on your OBA account, please contact the Royal Mail OBA helpdesk on 08457 950 950.