Whistl
Connecting Whistl up to Shiptheory is a quick and easy process, you'll just need to make sure you know your Whistl username and password and that's ...
Mon, 12 Oct, 2020 at 2:22 PM
If for whatever reason the service you have selected is unable to book in, Whistl will return the error "No suitable service". The reason for this...
Mon, 14 Feb, 2022 at 1:49 PM
Within the Whistl carrier settings you'll see what we refer to as the "advanced settings", if you've had a look through them and don't...
Mon, 14 Feb, 2022 at 1:46 PM
You may have noticed that you are given the option to select a 'format' for a shipment when selecting a service, this is because upon choosing a for...
Wed, 7 Oct, 2020 at 10:23 AM
Route Genie is Whistl's old platform for their accounts, if you happen to still login via this page then you'll need to contact your account manager...
Fri, 2 Oct, 2020 at 11:36 AM
If you receive the following error when booking in a shipment via Whistl; Whistl error: (404) Message: You do not have this Whistl service on your account....
Fri, 26 Jun, 2020 at 10:43 AM
If you are sending IOSS shipments with Whistl from Shiptheory, use the following guide to make sure your IOSS numbers are being transferred to Whistl corre...
Mon, 14 Feb, 2022 at 1:29 PM
For Whistl shipments destined for Northern Ireland there are some fields which are required to be sent to ensure there are no delays at customs. There ...
Thu, 12 Sep, 2024 at 11:02 AM
When sending shipments through DHL Parcel UK an address type is required to be specified for all shipments. The address type can either be residential or bu...
Thu, 12 Sep, 2024 at 1:42 PM
This error may occur when parcel and letter dimensions are entered as decimal numbers, as Whistl only supports whole numbers for their service. Example:...
Wed, 27 Nov, 2024 at 11:23 AM