If you are shipping with Palletways, you are required to specify the size of your consignments in pallets, or part pallets. There are a couple of ways to tackle this using Shiptheory, as documented below.


Using Automatic Shipping Rules


When creating Shipping Rules for orders you are dispatching with Palletways, the format you select will be used to tell Palletways if the consignment uses full pallets, quarter pallets or half pallets.





The number of boxes on your order in Shiptheory will be used to tell Palletways how many of the format are on the consignment.


For example, if your automatic shipping rule is set to Full Pallet and your order in Shiptheory has 3 boxes, Palletways will be told your order consists of 3 full pallets, requiring 3 lifts.



Manually Selecting Pallet Sizes


If you require more flexibility when creating Palletways consignments, you can use Package Sizes in Shiptheory. Following the steps outlined below.



  1. Create a Shipping Rule with Palletways selected as the courier. Leave the delivery service blank. When orders are downloaded into Shiptheory that match this rule, they will show in the Waiting to Ship tab on the shipment dashboard.

  2. You need to create custom package sizes in your Shiptheory account here. The dimensions do not matter (unless you are using the calculated lifts), however, the names must be one or many of the following: Full Pallet, Half Pallet, Quarter Pallet, Mini Quarter Pallet or Large Pallet. If you set-up the first three of these package sizes, you should see something similar to the screenshot below.


  3. You are now ready to ship. Get some orders downloaded into your Shiptheory account and from the Waiting to Ship tab, select the orders you are ready to dispatch with Palletways. Click Create Labels from the drop down menu at the bottom left of the shipments grid.




  4. You will then see a popup window that allows you to set the exact number of each type of pallet along with the weight of each pallet/part pallet, as shown below.




Need a Demo or Have Question?

Get in touch with support, we are happy to take you through a demo or answer any questions you may have regarding shipping with Palletways and Shiptheory.