If you're experiencing issues with orders not coming into your Shiptheory dashboard, the following guide will provide a list of the main eCommerce platforms (channels) that you may be experiencing this issue with. Please use the following links to find the related guide to find out how to resolve your issues.
1. Shopify
2. WooCommerce
3. TikTok
If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.